Adding New Administrators
There is no limit to the number of Administrators that you can have in the admin console.
Directions if the person already exists in Access Control:
- Go to Access Control
- Search for the person based on their email
- If they exist then continue to follow these steps
- If they do not exist then skip to the next section
- Click on their name
- Check the ‘Is Administrator’ box
- Click ‘Save’
- Then you will send them the link to the admin console, and they will click ‘ Forgot your password’ to create a password to the console.
Directions if the person does not exist in Access Control:
- Go to Access Control
- Search for the person based on their email
- Click the ‘+’ sign
- Check the ‘Is Administrator’ box
- Add their First Name, Last Name, and Email
- Click ‘Save’
- Then you will send them the link to the admin console, and they will click ‘ Forgot your password’ to create a password to the console.
To reset your password or create a new password, follow these steps:
- Click the 'Sign In' button in the top right corner of the 'Home' page
- Enter your email address and click 'Next'
- Click the 'Forgot your Password?' link
- Click 'Send Reset Password Code'. This will email you a code and display the 'Reset Your Password' page.
- Open your email program, find the message from welcome@mobileup.io and find the verification code.
- On the 'Reset Your Password' page, enter the verification code and a new password and click 'Save Password'. This will update your password and complete your sign-in.
How to find the link to your admin console:
- Go to Settings tab
- Under the 'Clients' tab, you will find the Administrators' URL.